Terms and Conditions

Romanian Weather Conditions:
Weather can reach temperatures between minus 20 and 30 degrees Celsius
Heavy rains can occur.
Strong winds and lighting may accompany the rains.
Night temperatures can be cool in comparison.
If at any point the Climactic conditions are causing a problem, please advise your Guide immediately.
Itineraries and transport may be altered without notice to react to Seasonal conditions.

Water
Transilvania Offroad Tours supply drinking water.
Romanian recommendations are to drink at least 2 litres of water per day.
Please advise your Guide immediately should your drinking water supply run low.

Physical Requirements
You are responsible to advise Transilvania Offroad Tours in advance of your Tour, of any Health or fitness requirements you have.
If possible, Transilvania Offroad Tours will make arrangements to accommodate these requirements.
If requirements are not alerted to Transilvania Offroad Tours in advance or are not possible to be catered for, the Tour may need to be cancelled.

Dietry Requirements
You are responsible to advise Transilvania Offroad Tours of any Dietary requirements in advance of your Tour.
Where possible Transilvania Offroad Tours will accommodate for these.

Cultural Respect
You are responsible to advise Transilvania Offroad Tours in advance of your Tour of any Cultural or Religious practises that may affect you or any other Guests participation in any part of the Tour.
Transilvania Offroad Tours whilst respecting your views, may not always be able to alter every part of your itinerary in accordance with these.

Itineraries
Transilvania Offroad Tours reserve the right to alter any itinerary.
Cultural, Road and Seasonal conditions may all affect a change to your itinerary.
Where possible Transilvania Offroad Tours will advise you in advance of changes.

Wildlife
Do not approach wildlife.
This may affect the habitual insticts of the Wild animals, where Transilvania Offroad Tours is not responsible for their behaviour.
Wild animals should be respected from a distance.
Please do not chase or feed the animals.

Promotional Material
Transilvania Offroad Tours reserve the right to take photos whilst on Tour.
If you prefer photos of yourself and your family, not to be used by Transilvania Offroad Tours for any Social Media or promotional Material, please advise Transilvania Offroad Tours in advance of your Tour.
You are welcome to send your photos to Transilvania Offroad Tours. Please be advised these may be used for Social Media posts or promotional material.

Vehicles
Transilvania Offroad Tours undertake regular maintenance on their vehicles.
Breakdown of the vehicle, or part of the vehicle that occurs whilst out on the road is unforseen and accidental.
Transilvania Offroad Tours will undertake on the spot repairs or replacement of vehicles where it is possible to do so.

General Behaviour
You are responsible for your own behaviour.
Courtesy and country laws apply whilst on Transilvania Offroad Tours Tours.
Transilvania Offroad Tours reserve the right to remove anyone from Tour, or refuse to take on Tour anyone who’s behaviour does not comply with their behavioural standards.
The behaviour of any other person, or any other Business is not the responsibility of Transilvania Offroad Tours.

Travel Insurance
You are responsible for organising your own comprehensive Travel insurance prior to travelling with Transilvania Offroad Tours.
Transilvania Offroad Tours advise that activities on Transilvania Offroad Tours Tours involve risks. By agreeing to participate in the Tour you are releasing Transilvania Offroad Tours and its contractors from any liability for claims extending to but not limited to, losses, damages or expenses caused by anything but not limited to personal injury, death, accident, emotional or nervous disorder, delay, property loss or damage which occurs during any such activity.

Complaints Procedure
If you have a complaint during your Tour, please advise your Guide immediately, so Transilvania Offroad Tours can try to rectify the problem.
If you have a complaint with your correspondance or organisation of your Tour, please advise Transilvania Offroad Tours within 10 days of your return from Tour.
You are welcome to review Transilvania Offroad Tours on internet review sites. Transilvania Offroad Tours would not try to alter the content of your review either during or after a tour. We appreciate the honesty of Review sites, as do future travellers.

Booking and Cancellation Policy
10% deposit non-refundable, remainder of payment is refundable if cancellation is received before invoice due date. Full cost of tour (less deposit) is transferable to another person or later date after the invoice due date.